Product Support

 Waypoint Counter Surveillance provides technical support and operator training for RadioInspector software and Wi-Fi Inspector systems.

• Product technical support is available to all Waypoint Counter Surveillance customers.
• Support is delivered free of charge at any time via e-mail or telephone.
• Live online video conference support is also available to our customers via pre-arranged scheduled appointments.
• Product updates will be announced on our web site and are provided to existing customers as they become available. Updates are programmed and delivered for each customer’s specific security dongle number for programs purchased.
• General software updates are provided free of charge. New program additions or features may require a purchase.

• 3-day RadioInspector Operator Certificate Training is available to customers by request. See our training section for more information.
• Scheduled operator training programs can be held at customer requested locations or in Canada as required.

• RadioInspector and Wi-Fi Inspector demonstrations are provided online by scheduled appointment.

• Waypoint Counter Surveillance provides technical support and assistance for customers projects, integrations and specialized requirements.

* Contact us for more information regarding customer technical support, training options and pricing.